Quality Clause For Suppliers

Quality Clause For Suppliers


Q1.  Quality Control

Supplier must ensure that the clauses associated with this purchase order are flowed down to all its sub-tier suppliers. Supplier is required to direct all its external providers to ensure that the requirements of the final product are met.


Q-2. Quality System

The Supplier must have a Quality System consistent with industry standards. Federal Custom Cable reserves the right to review the Supplier’s Quality system.


Q-3. Buyer Review

During the performance of this Order, Federal Custom Cable reserves the right to review; verify and/or analyze the Supplier’s Quality and/or Inspection System and Manufacturing processes at the Supplier’s facilities. Federal Custom Cable’s representative must notify the Supplier forty-eight (48) hours in advance of the intended review start date and duration. Federal Custom Cable’s inspection/acceptance of product prior to shipment is not required unless otherwise specified in this Order.


Q-4 Notification of Process Changes

Supplier must notify Federal Custom Cable in writing of changes in product and/or process, changes of its own suppliers, changes of manufacturing facility location and, where required, obtain Federal Custom Cable’s written approval.


Q-5 Product Disposition

Supplier must obtain Federal Custom Cable’s written approval for nonconforming product disposition.


Q-6 Requirements for Sampling

Where the Supplier utilizes sample inspection plans or other statistical techniques, these must be statistically valid. If the sample contains rejected items, the Supplier must, for the rejected feature or parameter, use a documented method, such as 100% screening to assure Federal Custom Cable that zero rejects are present.


Q-7. Product Acceptance

The Supplier must follow all requirements stated on the purchase order, drawing, data specifications and process instructions to ensure product conformity, documentation and records are obtained.


Q-8 Test Specimens

When requested by Buyer or it’s customers, Supplier will provide test specimens for inspection/verification, investigation and/or auditing purposes.


Q-9 Design and Development Control

When design and development activities are applicable to the product/services provided by Supplier, the Supplier agrees to maintain adequate design and development control including proper review, validation, and verification activities. Supplier also agrees to control design changes and maintain records as appropriate.


Q-10 Qualification and Awareness of Personnel

The Supplier must employ competent personnel to ensure Buyers requirements are met. Supplier must ensure that their employees are aware of their contribution to product or service conformity, their contribution to product safety, and the importance of ethical behavior.


Q-11. Record Retention

The Supplier must maintain records regarding Buyer’s purchase order, specifications, drawings, process requirements, inspection/verification instructions and other relevant technical data. Records must be maintained by the Supplier for a minimum of 15 years or as specified by Federal Custom Cable after which the Supplier agrees to either return or destroy related records.


Q-12. Access to Facilities

The Supplier agrees to permit access to the Supplier’s facility for surveying/auditing, if needed. The survey/audits may include personnel from Federal Custom Cables, Buyer’s customer representative and/or regulatory authorities, and must include access to all records applicable to Buyer’s product or orders.


Q-13. Counterfeit Parts Detection and Avoidance System Requirements

Supplier must detect and prevent the use of counterfeit, suspect counterfeit, unapproved, or suspect unapproved parts. Supplier shall maintain a counterfeit parts detection and avoidance process using AS-5553 and/or AS 6174 as a guideline.


Q14. Supplier Performance Expectations

Unless otherwise specified, seller agrees to adhere to meeting or exceeding 90% on-time delivery of product and 90% product quality ratings.


Q-15. Notification of Nonconformance

Supplier must notify Federal Custom Cable of any major nonconforming product or sub-component of the product verbally and in writing as soon as nonconformance is detected. Major nonconformance means the product or a sub-component of the product will not meet a specification.


Q-16. Requirements for Conformance

Neither surveillance, inspection and/or tests made by Federal Custom Cable or Buyer’s representatives at either the Supplier’s or Buyer’s facility, nor the Supplier’s compliance with all applicable product assurance requirements relieve the Supplier of the responsibility to furnish items which conform to the requirements of the purchase order.


Q-17. Special Processes

The Supplier and any of its subcontractors performing special processes, that are non-standard according to their approved process flow, must submit a certification listing the specification designation/number and that the special process was performed in accordance with such specification.


Q-18. Traceability requirements

The Supplier must provide means of end item traceability. The Supplier may use the original manufacture Lot/Date Code/Serial number or their own method for identifying the end item product as required for proper traceability. Serialized shipments must have the serial numbers listed on the shipper and on the corresponding intermediate packaging.


Q-19. Identification and Revision Status

The Supplier must maintain the identification and revision status of all documented information provided by Federal Custom Cable, including but not limited to specifications, drawings, process requirements, inspection/verification instructions and other relevant product/order related documentation.


Q-20. Calibration

The Supplier must maintain the calibration of equipment(s) used to manufacture, test, control, monitor, or measure processes. The calibration standards used must be traceable to international or national measurement standards; when no such standards exist, the basis used for calibration or verification is retained as documented information.


Q-21. Packaging & Shipping

The Supplier must use special packaging as required on this order, or when not specified, Supplier may use specially designed shipping containers and/or good commercial practices as deemed necessary to prevent shipping damage. As a minimum, the label must contain the following information: Part number and date of manufacture and Buyer’s Order Number.


Q-22. Supplier Corrective Action

In response to Buyer-initiated corrective action requests, Supplier must advise Buyer of root cause determination, corrective action taken to prevent recurrence of reported problems and/or discrepancies, and effectively dates of the planned corrective action(s). Supplier must maintain a corrective action system that determines the effectiveness of such corrective actions, and that prevents shipment of nonconforming articles without prior approval from Buyer.


Q-23. First Article Inspection

When requested, the Supplier must perform a First Article Inspection (FAI) of one item from the first production lot, or as required by Federal Custom Cable. The FAI must consist of recorded actual drawing, specification values, and/or requirements (dimensional, test data, processes, drawing notes, etc.) and may be documented on the drawing or on a separate report form. The first article item must be clearly identified by an external identification marking, and a copy of the FAI must accompany the First Article part. Federal Custom Cable reserves the right to verify any or all of the characteristics documented on the FAI report at the Supplier’s facility.


Q-24. Source Inspection

Source Inspection may be conducted by Federal Custom Cable at the Supplier’s facilities or where designated in this Order prior to shipment. Inspection/test and/or in-process inspection/test of the articles specified in this Order must be performed by the Supplier and may be witnessed by Federal Custom Cable’s Quality Representative. Prior to fabrication start, the Supplier and Federal Custom Cable must determine the process steps at which Source Inspection must be conducted. The Supplier must notify Federal Custom Cable of the scheduled inspection/test five (5) days in advance. The method of product release must be a stamp or signature by Federal Custom Cable’s Quality Representative on the Supplier’s shipping or inspection documents.


Q-25. Certification of Material(s) and Process(es)

When noted on the Purchase Order, the Supplier must submit certifications for raw material (chemical and physical characteristics) and/or processes (stating specification) used in the manufacturing of the item(s). If outside processing is performed; a certification from subcontractor is to be provided. Note: when specified on the Purchase Order, raw material such as titanium, aluminum, etc. must have the appropriate heat lot identified on each piece for heat lot traceability.


Q-26. Certificate of Conformance

The Supplier must furnish a Certificate of Conformance either by email or with each delivery attesting that each item of hardware and/or software conforms to all requirements of Federal Custom Cable’s specification and purchase order and that all required test and inspections have been performed


Q-27. Conflict Minerals

If applicable to the product, seller agrees to not knowingly supply products that contain "conflict minerals" as described in section 1502 of the Wall Street Reform and Consumer Protection Act or Dodd-Frank Legislation.


Q-28. Foreign Object Debris (FOD)

The Seller shall comply with NAS412, Foreign Object Damage/Foreign Object Debris.

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